Can I get a refund from Frontier for service interruptions?

https://community.docusign.com/ideas/does-frontier-give-you-refund-get-to-know-14925

Experiencing frequent service interruptions with Frontier? Depending on the circumstances and your service agreement, you may be entitled to a refund or credit for the downtime. Contact Frontier customer service to report the issue and inquire about compensation for interrupted service.